Data Security Alert: Hannaford Supermarkets Affected by Cyber Issues!
Hannaford Supermarkets are dealing with a cybersecurity issue, confirmed by its parent company, Ahold Delhaize USA, on Saturday. Despite these issues, Hannaford stores remain open and continue to accept all forms of payment, including credit cards.
As soon as the issue was detected, Hannaford’s security team began an investigation with help from external cybersecurity experts. In a press release, the company stated, “We also notified law enforcement,” to emphasize the seriousness of the situation and their commitment to resolving the issue.
The issue was revealed on Friday, Nov. 8, when Hannaford Supermarkets announced that some stores, pharmacies, and the website were experiencing network errors. To address the situation, Ahold Delhaize USA decided to take certain systems offline to help control the impact.
According to the source, While the recovery process is ongoing, Hannaford’s website and online to-go ordering services remain down. However, most Hannaford pharmacies are still able to process prescriptions, so customers can continue to pick up their medications.
Ahold Delhaize USA assured the public that all Hannaford stores under its brand remain open and operational. The company has reiterated its focus on security, stating, “The security of our customers, associates, and partners is a top priority.” They also apologized for any inconvenience these issues may be causing their customers and business partners.
Hannaford’s to-go orders for both pick-up and delivery have been cancelled as part of the recovery steps. Customers who had a to-go order cancelled may notice a pending transaction on their account, but this will clear within a few days.